Home visits should be reserved for when you are physically unable to attend the surgery. A lack of transportation or convenience is not a reason for requesting a home visit.
If you think a home visit may be needed, we ask you to telephone before 10.30 a.m. so the doctors are available to speak if needed, and can plan their day.
Please be prepared to:
- Give brief details. This helps to assess urgency.
- Discuss your request with a doctor, if asked; the doctor may telephone you back.
- Accept that on occasions a suitably qualified nurse may attend to you.
- Understand that rarely (e.g. severe chest pain or breathlessness, sudden collapse) a direct ambulance call may be the safest response.