Friends and Family Test

The NHS Friends and Family Test (FFT) was introduced by NHS England several years ago. It’s a simple question that asks patients ‘Would you recommend this service to friends and family?’ followed by a range of follow-up questions

The Friends and Family Test is designed to highlight both good and poor patient experience. It encourages the surgery to monitor patient experience and improve the services we provide.

 

1 Friends and Family Test

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3Additional Questions

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Clarendon Lodge, 16 Clarendon Street, Leamington Spa, Warks, CV32 5SS
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